Bottom line: Rapid AI adoption overwhelms existing identity management systems and creates security gaps that can lead to complete failure during incidents.
Commvault has published an IDC study showing how rapid AI system implementation leads to gaps in identity management. These vulnerabilities jeopardise both operational continuity and access protection.
The IDC whitepaper “Resilience Operations: The Discipline that Makes Readiness Provable” documents how AI implementations in enterprises strain identity management systems. The pace of AI adoption often exceeds the capability of existing identity and access management systems to consistently track and control access and access rights.
For CISOs, this represents a significant security risk: new AI models and systems are often deployed with standard identity workflows that are not designed for the specific requirements of automated systems and large-scale data processing. Unpatched or poorly managed service accounts and machine identities can become entry points for attackers and complicate recovery in an emergency.
The study underscores that identity resilience must be an integral part of a resilience strategy, not a downstream control. Organisations must establish how identities are verified and recovered during critical failure scenarios — particularly when AI systems are deployed as part of infrastructure reconstruction.
Source: itwelt.at · Published 29 July 2026
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