Bottom line: 84 percent of companies trust their collaboration tools, yet nearly half still share sensitive data via insecure channels.
A survey by enterprise workspace provider Wire reveals a significant discrepancy between the perceived and actual security of collaboration tools in companies. 84 percent of respondents consider their tools secure, while nearly one in two companies exchanges sensitive data via insecure channels.
Enterprise workspace platform operator Wire surveyed IT, security, and compliance leaders about the security of their collaboration tools. The result: 84 percent of companies rate the tools they use as secure. At the same time, nearly one in two companies reports sharing sensitive data via insecure channels. The survey thus reveals a clear gap between perceived and actual security.
For CISOs, this gap is relevant for several reasons. When IT and compliance leaders themselves assume a high level of security while, in practice, sensitive information flows through unsecured channels, blind spots emerge in risk management. Such misjudgments make it harder to prioritize security measures, since the subjectively perceived pressure to act is lower than the actual threat level.
In practice, this means: taking stock of the collaboration channels actually in use and the types of data exchanged there is worthwhile, regardless of one’s own assessment of tool security. In particular, the handling of sensitive data in chat, meeting, and file-sharing applications should be reviewed regularly in order to identify discrepancies between perceived and actual protection levels at an early stage.
Source: www.security-insider.de · Published August 13, 2026
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