Key takeaway: Remote Code Execution in ServiceNow AI Platform allows unauthenticated attackers full system control.
A vulnerability in the ServiceNow AI Platform permits unauthenticated attackers to execute arbitrary code. This security risk requires prompt patching of affected ServiceNow instances.
A vulnerability in the ServiceNow AI Platform allows remote, unauthenticated attackers to execute arbitrary code on affected systems. The vulnerability is classified as critical by CERT-Bund (WID-SEC-2026-2302).
For CISOs, this scenario is critical: ServiceNow platforms frequently manage central IT Service Management processes, workflows, and sensitive configuration data. Remote Code Execution with anonymous access means potentially unauthorized system control, access to production data, and malware persistence.
Required handling: Affected organizations should promptly review which ServiceNow versions are deployed in their environment and apply vendor updates. In parallel, it is recommended to implement temporary network access restrictions to the AI Platform modules until patching is complete. CERT-Bund refers to the official ServiceNow advisory for specific version numbers and remediation steps.
Source: wid.cert-bund.de · Published 14 July 2026
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